Reviews and TestimonialsI first came home to find my wife browsing your website and talking about how making the investment in a humidifier might be worth it for us. This is something I've been trying to convince her of since we moved into our new house - so first, you should know that the information you provide on your site is very helpful. Secondly, we are now very happy with the 1042 General Air Humidifier your technicians installed, and appreciate the fact that [the technician] took the time to explain how the plastic tube the humidifier came with was a safety hazard, and instead he installed a copper line, at no extra cost. So please pass on my compliments and know that I'm very thankful. - Paul Doyle ------------------------------------------------------------ I have used Western Canadian Furnace for 9 years and would like to say that I am very happy you have started a pre-booking program. It is nice to not worry about having to make a yearly appointment anymore because someone else is taking care of it for me. It makes it easy. - Suzy Ghrams ------------------------------------------------------------ ------------------------------------------------------------ "I just wanted to offer my sincere thanks for the level of customer service offered by your company. My husband and I have used your company several times to clean our furnace and ducts and for servicing our furnace. Your technicians were...extremely courteous, tidy and efficient at both services. - Shari Wattling ------------------------------------------------------------ "I would like to take this opportunity to thank the staff of Western Canadian Furnace for the great service we received. Our booking was great, the office staff met our restricted scheduling needs as my wife and I both have jobs that keep us hopping. On the day of the service it was nice to see a company show up, and not tell us to be home all day. My wife and I are pet fanatics, and find ourselves "renting" our home to 3 cats and one very lovable, large, labrador retriever. As you can imagine, we deal with pet hair daily, perhaps even hourly! Your techs came to our home, cleaned our furnace and ducts, and unlike other companies, took the time to thoroughly clean our A/C coil in the furnace ductwork. - David Clarke ------------------------------------------------------------ "I wanted to say how pleased I am with the furnace cleaning WCFC did on June 23, 2009. The technician was honest and very helpful. I will definitely be using your services in the future if you continue to send such great guys!" ------------------------------------------------------------ "I would like to commend and congratulate you on one of your employees, Charmaine. I was somewhat worried about our fireplace chimney not being cleaned for a long time. On a previous work order by your company on May 22, 2008 during a furnace cleaning I had requested to check up the fireplace chimney. For some reason, your employee and I both forgot to look at the fireplace. Charmaine was kind enough to keep in touch with me and arrange for this service to be done at a time when your technicians were in my area. I found Charmaine to be kind and helpful during a very busy season for your company. Her patience and excellent work ethic is much appreciated". -Yours truly, Katie Witham ------------------------------------------------------------ " I would like to take this opportunity to express my appreciation for the good work done by your, furnace technicians. I believe they should be commended for the excellent service they provide for Western Canadian Furnace Co. customers." - Sincerely, Eileen E Learmonth ------------------------------------------------------------ "Two technicians from Western Canadian Furnace Company arrived at my residence to clean our furnace and vents. To say the technicians were friendly, courteous and knowledgeable would be an understatement, they were most professional. If that was not enough to convince me to be a repeat customer the following certainly did. After completing the job I paid the technicians in cash. Several hours later I received a call from them explaining I had inadvertently overpaid them and they wished to make arrangements to return the money. While the values demonstrated by these two individuals speaks to the caliber of people employed by Western Canadian Furnace Company their actions positively reflect on the company's own values..see you in 18 - 24 months." - Brendan Kapuscinski ------------------------------------------------------------ "Your technicians were outstanding. I noticed a big difference in the air after the cleaning". - Maureen Barrab ------------------------------------------------------------ "I used the website to book furnace cleaning services and found it to be extremely easy. I got a phone call to set up the appointment within two hours of requesting the service online. This has been the easiest part of our entire move. The guys that showed up to clean the furnace were very professional and friendly. They explained everything they were doing and made recommendations for other services but were not pushy about it. I will definitely be calling Western Canadian Furnace for all of our future furnace and fireplace needs". - Shelley Pinson ------------------------------------------------------------ "I want you to know that I certainly appreciated the service given to my furnace today. The technicians exhibited a very good customer presentation. They were very efficient in executing their work. They left my home without leaving behind any residue from the furnace cleaning. They presented me with a few options to upgrade my furnace since I told them it was 30 years old. They did not "pressure" me to make a decision at the time. Overall, they were very courteous and efficient in carrying out their work. I recommend these two gentleman to represent your company to any prospective customers. I must include my initial contact from your office: he conversed with me in a very decent and not threatening manner; thus, my first reason to choose Western Canadian Furnace Company LTD to service my furnace". - Sincerely, ------------------------------------------------------------ "I want to thank your company for responding to my phone call so quickly. Your employee assessed the problem and did the adjustment promptly. I want to say thank you for his honesty and politeness. I enjoyed talking to both technicians when they were here. - Sincerely, |